Frequently Asked Questions
How do I place an order?
Simply browse our website, add your favorite items to the cart, proceed to checkout, enter your shipping details, and complete the payment. You’ll receive an order confirmation email shortly!
What payment methods do you accept?
We accept credit/debit cards, mobile wallets, PayPal, and cash on delivery (COD) (where available).
How long does shipping take?
Delivery times vary based on your location, but we strive to deliver within 3-5 business days for standard shipping. Express delivery options may be available!
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this number to track your package on our website.
Do you offer returns or refunds?
Yes! We offer a hassle-free return and refund policy within 7-14 days of receiving your order. Items must be unused and in original packaging.
Do you offer discounts or promotions?
Yes! Stay updated on our latest deals, flash sales, and exclusive discounts by subscribing to our newsletter and following us on social media.
Can I cancel or modify my order after placing it?
You can cancel or modify your order within 24 hours of placing it. Once shipped, changes may not be possible.
How can I contact customer support?
You can reach our friendly support team via:
📧 Email:support@wemart24.com
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